30th August 2018

V5 Issues with sites created between 08:30 and 11:45 CET

We are currently experiencing issues

We have identified an issue in sites created with site ID 1049403 to 1049547. CET 30th August 2018. This issue manifests in the following ways:

Global Data can't be updated Site editor information can't changed Files can't be uploaded

The issue has been fixed for new sites created going forward and we're now retroactively fixing existing sites created in the affected timespan.

11:55: Sites have now been restored to full functionality. One click sites will need to be recreated however.

12:30: We're happy normal service has resumed. Any sites created with a template in that time period may need to have that template copied to it again and one click sites will need to be recreated.

Last updated: 2018-08-30 12:30